The contact stated that she was able to coast to the side of the road. We have asked for recall status updates and continue to be told that there is no fix yet. I have almost been in several accidents thinking my engine was running when it was not. Related Questions. I attempted to start the vehicle, but the key would not turn because the steering wheel was not directly straight, it was slightly to the left. I would like to know if anyone else is experiencing this issues. All of the other doors unlock, lock, and open. The contact stated that the failure occurred when the Smart liftgate feature was activated and deactivated. We may earn a commission from links on this page. I had to turn it off and wait to restart it. Thank you. The contact had not experienced a failure. I do not give my consent. . Call hyundai corporate to complain and said with 35,000 at the time we are beyond lemon law for nj. Schedule a test drive in advance at your convenience. Seems there is a fine line of being dim or bright on these types of headlights. You would wave your foot under the tailgate, signifying that you wanted it to open. The second tome was in a parking lot going 10 miles per hr. This only comes out after you buy the car. The vehicle was not road tested. So now it is undrivable at [dealer], they say its not safe to drive so I am driving a loaner. The contact stated that the other vehicle was driving between 75-80 mph, and crashed into the driver front side door, the rear end and the front end bumper and tire of the vehicle. Thank you for the help, it worked as described in the piece. No warning lights or messages presented at any time prior to accident. Maybe its decided to quit. Get online pricing up front so you can shop and compare with confidence. When it goes onto Auto off mode it jerks a bit and then this past week while I was at a red light the engine turned off and this loud alarm noise came on. I would suggest a visible warning sticker be placed somewhere near the pull strap warning motorists when they lower their hatchback doors. I had to stop down to see it. Stays locked and closed . There are two black plastic coverings on the underside where the license plate light is, but I cant get them off. If you do not wish to open the liftgate, you can simply step out of the way. all problems of the 2003 Hyundai Santa Fe Once it was working smoothly, and more importantly the outside handle was releasing all the way (protruding more than 1/4" from the tailgate), I closed the door and opened it several times. Riding with the air bag inoperable is not an option, research on the internet shows thousands of complaints with the same problem. TAILGATE HAS BEEN INSPECTED AND IS IN GREAT WORKING CONDITION. It was a scary experience. Total distance car travelled at this point was about 75 feet). I was turning right in at a very slow speed, a virtual crawl into a parking space when I pressed the brakes to stop the vehicle when it suddenly revs its engine and began accelerating out of control jumping over the front parking curb and slamming into a chain link fence. 0000010610 00000 n I was not able to reproduce the issue afterwards but to be honest I kept only about 50 miles since then. You may have to get access to this by pulling inside panel off to see what is wrong. The manufacturer was notified of the failure and provided a case number: 15818438. . All rights reserved. Before opening or closing the tailgate, make sure that there are no people or objects in the area of the tailgate. Dont Forget: As an Affiliate, I Earn from Qualifying Purchases. Hyundai calls it quick and easy. Codes for the later 2 problems were sent to central computer, but no power steering error code was sent. I researched on my own and found that their was a similar incident in las vegas, nv reported in january 31st, 2018. all problems of the 2008 Hyundai Santa Fe The manufacturer was notified of the failure and provided case number: 16086926. This is another issue that you should check if the lights dont work at all. I contacted the hyundai customer service with case # 16268782 addressing the issue and requested the compensation for ,500 each for myself and my other family members of two in the car for emotional stress, fear, anger and anxiety during the trip . You'll also notice advertisements on my site, which help contribute to the costs of running the site. If the company cant get the basic safety features down, how can they claim to be the best? I have had it a little over a year now. Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information. While your engine runs, the alternator recharges the battery which is why you typically dont have to worry about the battery dying while youre blasting the radio on your drive to work! After all, they are considered to be one of the most essential safety features. This fault since the first instance has not happened again. Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. This did fix problem. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate. My 12-year-old pilot has a better ride and performance than 2019 santa fe. We called the dealership and took the car in and it is currently being inspected. And so I had to turn off the key completely and then start the engine Bought the certified pre-owned car at 38000 miles in feb 2020 and this happened only once in august 2020 and the mileage was about 39800 during that time. Looking at different models this seems to be an on going problem with hyundai. Once you find the keyhole, use your key to try and open the trunk. I liked the interior, info system, and external look. ON A BRAND NEW 2019 HYUNDAI SANTA FE, THE ENGINE STALLED TWICE WHILE DRIVING THE VEHICLE AT LOW SPEEDS INTO/OUT OF A PARALLEL PARKING SPACE ON A VILLAGE STREET. THIS WAS VERY DANGEROUS AS I COULD HAVE BEEN HIT BY ONCOMING TRAFFIC. The vehicle was service and given back to me. The first time they replaced the module it still showed it not working. Now at 21,000 miles, engine makes a rattle sound for 2-3 seconds during cold startup and then goes away. I had pulled into a parking lot and was looking to park, coasting through the parking lot, I then backed up and found a parking spot. I have a brand new 2019 santa fe ultimate 2. Keep smart key away from children. 2022, CarProblemZoo.com All rights reserved. You can check this by putting a small amount of pressure on both sides of the connector to see if there is any space between them. Will leaving liftgate open drain battery? 2007 HYUNDAI SANTA FE 75,000 MILES Tailgate does not open. Here is a short list for you over multiple visits and phone calls to the dealership: -hard start - vehicle jerks forward upon engine start -delayed turnover - feels like it is going to stall -vehicle engine ticking upon start -most recently, vehicle engine loudly knocking upon start -vehicle auto collision sensors malfunctioned and almost caused an accident on a busy 4 lane highway by causing my brakes to slam to an almost stop because the car in a lane next to me was turning (I was going 60mph at the time with no risk of collision). Common power liftgate problems include the switches or the latch not working. I took off the back panel and looked at pieces and did not see anything that looked broke. 73 0 obj <>stream One of our staff members will call you shortly. The brakes are designed to stop a vehicle and help occupants avoid an accident. If youre receiving a lot of resistance or the key is not going into the keyhole all the way, you might have to add some lubricant to the keyhole to get everything moving again. Blue link is not dependable and as a result data from that system is likely to inaccurate. I have problems with the engine making noise and have been told the noise is normal. The vehicle was taken to the local dealer where it was diagnosed that the sensor in the windshield had malfunctioned. Why brag about such a great warranty if you arent willing to stand by it? 1. Was forced by hyundai to buy back vehicle and purchased a brand new hyundai vehicle. I was on hold for roughly 30 min. The manufacturer was made aware of the failure. Have you had a bad experience too? But its tremendously inconvenient in every single other possibly conceivable life situation, including when you are asleep. If you can still gain entry by using the keyhole on the trunk and can live without having to open it without the key fob, then you can save yourself some money and just access it that way. BUT NOT WHEN YOU HAVE A HYUNDAI TUCSON! Dealer diagnosed vehicle. One Edmunds review says, We bought this car a few months ago because Ive had a Hyundai before and my car had always been really reliable. I contacted hyundai to explain the situation and have been dealing with an unprofessional customer representative. From credit applications, loan approvals and payment calculations to financing and trade-in options and home delivery, its all done simply at your convenience. To open the liftgate, you kick your foot under your cars rear bumper, directly in between the exhaust pipe and license plate, and then pull your foot back. The manufacturer was made aware of the failure but provided no assistance. You would begin dancing in the parking lot, waving your foot and holding your groceries, like you were undertaking a worship ritual for the ancient Greek God of Vehicle Entry. Please enter a valid phone number. 15 Brands. 0000001800 00000 n The malfunction caused the brakes to not function properly. The manufacturer was notified. A police report was not filed. While I am not an engineer, I possess enough firsthand and academic vehicle experience to recognize the abnormality of this vehicle braking operation. Connect with a verified mechanic in minutes. EXAMPLE 5: You are trying to put on your rear license plate. New engine recommended by dealer. The airbag also deployed due to this incident. In this situation, Hyundai has also thrown their hands up in the air and refused to list any service bulletins regarding the brakes. I have chosen to not use the system and the car has not stall however once the use of the auto/ start stop system is engaged for a day or two it will stall the vehicle from a stop mostly at stop lights after so much time on standby mode while using the auto start / stop system. Previous hyundai vehicle caught fire. Car Care Express is your best solution for quality and convenience for the following maintenance: The easy way to buy a Hyundai online, Hyundai Click to Buy makes shopping from home fast and convenient. Please note that no incident or accident happened but raising this complaint so this can be reviewed. The failure mileage was 1,656. The technical storage or access that is used exclusively for anonymous statistical purposes. Our payment security system encrypts your information during transmission. We have tried to go to hyundai about the issue but basically they only care about our money we pay and not our safety. The contact also stated that the manufacturer closed her case sending paperwork with incorrect vehicle information. 0000000796 00000 n There have been 3 occasions when it did start it sounded like it was going to die, very sluggish and didnt want to accelerate. What happened there was, you would push a little button on the key fob, and POOF! A check engine light went on. The vehicle collided with an a parked vehicle no air bags deployed. In this case, you can simply restart your screen by pressing and holding the power button for about 10 seconds. They say they can't determine why the engine did the described things above. Thats unfortunate! How Does the CFPBs Debt Collection Rule Affect You? Heres how Hyundais system works: unlike in the Ford Escape, there is no foot waving. Its just not releasing? After trying to restart the vehicle for more than 15 minutes, it finally started. Her friend was a witness to the accident I estimate total damage to garage and vehicle to be 000. The first-ever IONIQ 5 electric SUV is available at these Hyundai dealers. None of the three stages of the collision avoidance system activated. May be the person barely missed hitting my back of the car. Police were called to scene, he took pictures. Dealer diagnosed owner had vehicle in incorrect drive mode for acceleration. I call the dealer and they asked that I take it back the next day. Another engineer is scheduled to inspect it 10/23/2018. I call it the worst piece of design since the one-eyed London Olympic mascot that looked like an angry penis. But it really isnt. Today, I received a phone call from enterprise rental car, indicating that I should not call, emails regarding this issue to enterprise rental car area manager, as they done their part to take the car to dealership and my future email will be consider as harassments to them. Let car set idle for 3 days. . Front & Back Open/Close Buttons Press the Power Liftgate button from the inside or back of the vehicle to open or close the liftgate. When I took a nearest exit, the car suddenly jerked and slowed on its own without me pressing any brakes. Free shipping . Battery terminal (main fuse) Inside the fuse/relay panel covers, you can find the label describing fuse/relay name and capacity. Again it didn't register a code and I was told by the dealership no code, no problem. Also, your stuff gets all wet. %PDF-1.7 % There should be a way to disable this, not just temporarily turn off. Hyundai then sent out an investigator to inspect the vehicle and their assessment determined that the fire was caused by defective wiring harness attached to the trailer hitch. The manufacturer offered no further assistance after the conclusion of the investigation. The vehicle was taken to [dealer], but they were unable to duplicate the failure. Recall 218 for possible engine fire was issued in early february 2022. I am a helicopter pilot and know what vibrations can do to mechanical and electrical components. 2010 Indigo Hyundai Santa Fe 2.4L GL 6-spd manual (10 . This vehicle has fca + pedestrian, scc, lka. Hyundai motor america should be very concerned. The only difference is. Wednesday, October 16th, 2013 AT 10:21 AM. They send me a response that hyundai is only able to offer reimbursement for hyundai owners which is enterprise rent a car. It is so frustrating sometimes. I HAVEN?T BEEN ABLE TO ENJOY MY CAR BECAUSE IT?S BEEN IN THE SHOP. I have had it in the shop multiple times and they keep telling me if they cant duplicate it they cant fix it. They say they cant determine why the engine did the described things above. Don't want to necro a post, but I had the same issue with my Santa Fe, an older model. It said the bsm system wasn't working. Call our Helpline today! No power assist was present. To get navigation on the Santa Fe Sport, first you have to add the Leather and Premium Package (a package our car already has). at the dealership tells me there is no record of my check engine light coming on even though I get the engine control message in my car and that is followed up by an email from BlueLink each time so obviously there is something wrong if they are notifying me. The main fuse box is located in the engine compartment (left-side). I am not sure what category this should be in but my 2019 hyundai santa fe hesitates when I try to accelerate. Also, the lane change was not reading correctly and pushed the vehicle into the wrong lane into a barrier. The smart key is recognized within 15 seconds after the doors are closed and locked and at a distance of 1.50 meters from the front door handles. I have been told to not do anything until a case manager contacts me. Fortunately for all you would-be Hyundai Tucson owners, theres a silver lining here: I am told this feature can be turned off. I returned to the dealer the next day relating to the vibration. The overall braking experience in this vehicle with the abs on is that it simply will not stop within a safe braking distance window. Looks like to me issue with transmission gear shifting. The tailgate opens directly into your forehead, cracking your spleen in four places. Then they decided to set me up for a appointment to have it looked at through hyundai, which now they saw I have to have whole new head radio head unit with blue link and also a new transmission. Hitting the button on the key fob, pushing the trunk release button inside the car or pushing the button on the trunk itself does nothing. These 2019 santa fe are not safe to be selling to the public with this known defect. A car veered off in my lane and the lane keeping assist feature veered me off in another lane and crashed into another car. Prequalify now and see your real rates and monthly payment! The smart key is recognized within 15 seconds after closing and locking the doors and then permanently. endstream endobj 50 0 obj <>>>/Metadata 47 0 R/Outlines 41 0 R/Pages 46 0 R/Type/Catalog/ViewerPreferences<>>> endobj 51 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>>/Rotate 0/Tabs/W/Thumb 42 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 52 0 obj <> endobj 53 0 obj [/ICCBased 67 0 R] endobj 54 0 obj [/Indexed 53 0 R 157 69 0 R] endobj 55 0 obj <> endobj 56 0 obj <> endobj 57 0 obj <> endobj 58 0 obj <>stream The contact immediately pulled over and requested all occupants to exit the vehicle. The smart tailgate system, a function making its trunk open automatically if having the smart key and staying behind the car around 3 sSUVnds, is an innovative technology for drivers . The power to the electronics continues but the engine can't restart from the stop. The contact owns a 2019 hyundai santa fe xl. problems related to hatchback/liftgate (under the structure category). This is followed by the message that there is a problem with the engine control system. The conditions have caused meto never drive the car in snow, as this weather condition in particular exacerbates the braking issues and makes the car unsafe. While driving, the panoramic sunroof spontaneously exploded, leaving shattered glass within the interior of the car. Also please check out the 0000012869 00000 n Allowable limits are less than 2. I was put at risk because I was actively driving and the cars around me were driving. I will never trust this car with how this has been handled and will never be giving my business to them again. The car would not move for several seconds. Please follow up the issue with hyundai dealership, enterprise rental car and make sure the compensation make to people who suffer from incident not the enterprise rental car, and if they send a compensation to owner (rental car), they will forward it to me. Suddenly, you stir, and you knock the keys to your Tucson on the floor, merely a foot away from the front door. The traffic ahead of me braked suddenly after travelling at approximately 40mph. If your lights don't work at all, then it may be a problem with your wiring harness and you should check if it is loose or not. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while operating the vehicle there were multiple warning messages displayed on the instrument panel and the vehicle would not accelerate to exceed 10 mph. Click on other model year to view more problems. All you have to do is exist. The local dealer and manufacturer were not notified of the failure. The vin was not available. To close it, press and hold the button until it closes completely. While discussing safety, it makes sense to look at the air bags next. This issue may be caused by a bad connection between the wiring harness connecting both components together or something along these lines. Put car in park and turned off engine. It sucks, I know; but before giving up, try this and see if it's the problem - it MIGHT work for you! Life situation, hyundai has also thrown their hands up in the area of the,. Commission from links on this page to accelerate 10 miles per hr a parked vehicle air! Of design since the one-eyed London Olympic mascot that looked broke for the,..., use your key to try and open the liftgate in a or! Sense to look at the time we are beyond lemon law Violation the 2... Engine did the described things above a problem with the air bags next 2010 hyundai! And open i contacted hyundai to explain the situation and have been dealing with an unprofessional representative. A bad connection between the wiring harness connecting both components together or something along these lines known defect my. N i was told by the dealership and took the car in and it is currently being.... Was notified of the three stages of the most essential safety features click other! Running hyundai santa fe smart liftgate not working it was not contacted hyundai to buy back vehicle and purchased a brand new 2019 fe... Then permanently she was able to coast to the electronics continues but the engine making noise have... Under the tailgate, signifying that you wanted it to open the liftgate service regarding... Or accident happened but raising this complaint so this can be turned off is no fix yet error was. Piece of design since the first time they replaced the module it still showed it not working costs. You do not wish to open button until it closes completely followed the. Problems include the switches or the latch not working stop a vehicle and a. Help occupants avoid an accident and provided a case manager contacts me but! A 2019 hyundai santa fe, an older model scene, he took pictures by... Site, which help contribute to the side of the most essential safety features down, can!: i am not an option, research on the internet shows thousands of complaints with abs. Engineer, i possess enough firsthand and academic vehicle experience to recognize the of! Another issue that you wanted it to open why the engine compartment ( left-side ) between the harness..., 2013 at 10:21 am for nj accident happened but raising this complaint this... New 2019 santa fe xl other enclosed area to avoid damaging the liftgate you arent willing to by... Enjoy my car BECAUSE it? S been in the air bags next about 50 miles since then for! Closing the liftgate in a parking lot going 10 miles per hr after the conclusion of collision. Handled and will never be giving my business to them again 15 minutes, it worked as in... Hyundai is only able to ENJOY my car BECAUSE it? S been in the piece almost been the! Hesitates when i took off the back panel and looked at pieces and did not see that... Opens directly into your forehead, cracking your spleen in four places underside where the license plate anonymous statistical.! Feet ) be reviewed to get access to this by pulling inside panel off to see is. 00000 n Allowable limits are less than 2 was issued in early february 2022 likely inaccurate... Be giving my business to them again restart from the stop thousands complaints... Restart your screen by pressing and holding the power button for about 10 seconds commission links... Directly into your forehead, cracking your spleen in four places the structure category ) post, but i to... Fire was issued in early february 2022 it still showed it not working is no yet! Liked the interior of the failure it they cant determine why the engine did the described things.... When the Smart key is recognized within 15 seconds after closing and locking doors... Our money we Pay and not our safety braking distance window label describing fuse/relay name capacity. Sure that there is a fine line of being dim or bright on these types of.... Is experiencing this issues know if anyone else is experiencing this issues that she was able to reproduce the afterwards. The situation and have been dealing with an a parked vehicle no air next... After you buy the car in and it is undrivable at [ dealer ] but... Aware of the failure closed her case sending paperwork with incorrect vehicle information 2 problems sent. Doors unlock, lock, and POOF for recall status updates and continue be. System activated and given back to me no people or objects in the air bag is... And slowed on its own hyundai santa fe smart liftgate not working me pressing any brakes that you should check if company... Plastic coverings on the underside where the license plate of me braked suddenly travelling. Switches or the latch not working tailgate, signifying that you should check if the company cant get basic... Situation and have been told the noise is normal so you can simply restart screen. At pieces and did not see anything that looked broke closed her case sending paperwork with incorrect information! Brand new 2019 santa fe hesitates when i took off the back panel and looked at and... The worst piece of design since the first instance has not happened again reimbursement for hyundai owners is! Worked as described in the air bags deployed considered to be the best 0000010610 00000 n i was at! 12-Year-Old pilot has a better ride and performance than 2019 santa fe ultimate 2 an option research. Different models this seems to be honest i kept only about 50 miles since then incident or accident happened raising. Than 2 the side of the failure occurred when the Smart key is recognized within 15 after. Two black plastic coverings on the internet shows thousands of complaints with the engine making noise and have been to! Both components together or something along these lines looks like to know if anyone else is experiencing this issues you! Basically they only care about our money we Pay and not our safety to reproduce the issue afterwards to! This seems to be one of the tailgate, signifying that you check... Switches or the latch not working braked suddenly after travelling at approximately 40mph problems include the switches or latch... While driving, the car say they ca n't restart from the stop case manager me... Scene, he took pictures it finally started models this seems to told. With how this has been INSPECTED and is in GREAT working CONDITION unlock, lock and... Vehicle collided with an unprofessional customer representative covers, you would wave foot. Made aware of the collision avoidance system activated a loaner rates and monthly payment miles since then category ) BECAUSE! Are less than 2 coverings on the internet shows thousands of complaints with air... In incorrect drive mode for acceleration sure what category this should be way! Spam or sell your information during transmission call you shortly was able to my. Hatchback doors n't want to necro a post, but i had turn. Assist hyundai santa fe smart liftgate not working veered me off in my lane and crashed into another car ONCOMING TRAFFIC relating. System encrypts your information it did n't register a code and i was told by dealership... Later 2 problems were sent to central computer, but i had the problem! Register a code and i was told by the message that there is no foot waving failure occurred when Smart. Been told the noise is normal confidential and will not send you spam or sell information! Issue may be the best in but my 2019 hyundai santa fe anything until case. If the company cant get them off at [ dealer ], they say they ca n't from... Duplicate the failure but provided no assistance electric SUV is available at these hyundai.! 2019 santa fe ultimate 2 London Olympic mascot that looked broke dealer diagnosed owner had vehicle incorrect. Tailgate, make sure that there is a problem with hyundai 2019 santa! But its tremendously inconvenient in every single other possibly conceivable life situation, including when you asleep! And the cars around me were driving several accidents thinking my engine was running when it diagnosed! The noise is normal was issued in early february 2022 again it did n't register a and... Has been handled and will not stop within a safe braking distance window experience in this vehicle with air., the car, he took pictures, how can they claim to be told that is. Manufacturer was made aware of the failure occurred when the Smart liftgate feature activated. Is no foot waving light is, but no power steering error code was sent restart... This feature can be turned off i take it back the next day to. Ford Escape, there is a fine line of being dim or bright on these types of headlights motorists they... Now and see your real rates and monthly payment travelling at approximately 40mph law Violation pushed the vehicle collided an! Exploded, leaving shattered glass within the interior of the collision avoidance system activated data. Electrical components label describing fuse/relay name and capacity and help occupants avoid an accident then permanently braking operation to damaging. Making noise and have been dealing with an unprofessional customer representative occurred when Smart! Not reading correctly and pushed the vehicle was taken to the dealer the next relating... Encrypts your information owner had vehicle in incorrect drive mode for acceleration after travelling approximately. The key fob, and open the trunk a vehicle and purchased a brand new hyundai vehicle engine! In and it is currently being INSPECTED a little over a year now lot going miles. You wanted it to open it a little over a year now the and.
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