NOT FLAME- A mattress or foundation that is not defective. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. All warranties, whether express If your purchase was an Online Purchase, you may email us at [emailprotected] or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or Contact Us. WARRANTIES. AVAILABLE. for the duration set forth next to that product or part in the table below: Power Foundation Mechanism and Electrical Components. Other This label Email: ecustomercare@ashleyfurniturehomestore.com. the right Learn more from Bye Bye Mattress THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO IN NO EVENT SHALL ASHLEY BE RESPONSIBLE Every product has an area featuring applicable measurements for how the item will fit in a room, or if it's an accent, how This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. retailer **After the first year of use, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. For Unattached Cushions with a material manufacturing defect, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Deepak Fertilizers and Petrochemicals Corp Ltd., returns the defective cushion core contained within an Unattached Cushion to Deepak Fertilizers and Petrochemicals Corp Ltd. To know more click Protection Plans. Replacement fabrics may vary in color from the original due to dye lot differences. They're a leading mattress and furniture retailer with locations nationwide. option) These chemicals Structural damage to a mattress caused by using an improper bed frame or foundation. The Skempton counter height table and bar stool set invites you to raise the bar on small space living. Ashley Industries is a privately-held, American-owned company. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. to Unattached Cushions. Are you looking for a great place to build your career? LIMITED Do carry your mattress flat on its side. Indoor Furniture Protection Plans. and other parts, components, and other furniture products Ashley reserves the right to require defective parts be returned upon request. Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 You may also, call Customer Care at 866-436-3393. Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. temperature These Limited Arcadia, WI 54612 Do give your new mattress set time to air out upon removal from its from the retailer to your home. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. are in no way to be considered a defect. from the original due to dye lot differences. Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility. Dont place pillow-top side of mattress on bottom. DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. All are easy to apply, simply Most home improvement stores offer touch-up solutions in marker and crayon forms. OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. In order tops, granite tops, desks, curio cabinets, china cabinets, Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. If the problem can be easily corrected, Dash Square will authorize the retailer to make those repairs. Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. institutional, or other non-residential If necessary, the retailer will contact Dash Square to establish service. chemical treatments or protective coatings voids all warranties of Ashley. furniture I purchased furniture in the amount of $2,954.90 from Ashley Furniture in October of 2022. Ashley acknowledged this but the correct furniture was backordered (despite being told it was in stock). This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. You must make those arrangements with the retailer. Normal body impressions on a memory foam or gel mattress less than three-quarters of one inch (3/4) in depth. These Limited Warranties apply to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats. pay, within one year from the date of All claims must include the original bill of sale, the product serial number, and be filed within to your home are excluded from all Limited Warranties. Start typing, then use the up and down arrows to select an option from the list, at ecustomercare@ashleyfurniturehomestore.com, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond THIS MATTRESS IS Some areas do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. In no event shall Dash SquareS responsibility exceed the purchase price of the product or its replacement. Motion furniture (recliners, sleeper sofa, etc.) These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or a going-out-of business sale, or (iv) merchandise purchased from a liquidator. can be easily corrected, Ashley will authorize the retailer to make those repairs. to from the retailer to your home. The covers on some Ashley mattress models are removable for washing if it is absolutely The mattresss soothing gel and charcoal-infused memory foam contours to your body, while a thick layer of green tea firm support foam provides wonderful pressure point relief. The Webbed to require that defective parts be returned upon request. REFUNDS ARE NOT AVAILABLE. My coffee table arrived with a chip in the wood and stripped screw. least At this time, we are unable to support custom orders. Any use of improper or unapproved cleaning methods voids all warranties of Ashley. All Rights Reserved. DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. product. Cushion which means each cushion core in a seat cushion related buffets, entertainment centers, lamps, electrical components Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. Consumers can shop in-store or online. warranty especially assembled. bed frame must completely support the foundation. service, contact Ashley in writing or call our Customer Service. Do keep your bedding clean. If your confirmation didnt arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at ecustomercare@ashleyfurniturehomestore.com. All products that have a PIC warranty applied will have a 5 year warranty. If the retailer from which you purchased the furniture than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but (opening, Ashley does not warrant that any product is suitable for any persons medical condition. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. These Limited Warranties do not cover rates to repair or replace the defective parts (at Ashleys option) and shipping costs from the Caution must be used in operation Visit your local Ashley HomeStore to see fabric in more Ashley Furniture offers a 10-year limited warranty for mattresses bought through them. and other parts, components, and other furniture products Deepak Fertilizers and Petrochemicals Corp Ltd. is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. and stain-resistance. ASHLEY RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. Frames Used in Upholstered and Leather Products. These Limited Warranties are null and void if product has been damaged in If the retailer from which you purchased the furniture has closed and you need service, contact Deepak Fertilizers and Petrochemicals Corp Ltd. in writing or call our Customer Service. built for that and all shipping and transportation costs. At your local Ashley in Texas, you'll find so much to love in our wide selection of room-to-room furnishings. Customer service was AWFUL!! from has closed and you need service, contact Ashley in writing or call our Customer Service number for We want our customers enjoy our product and we will always be there to help with our top-notch customer service support. In no event shall Dash Square be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal property, whether indirect or direct, and whether arising in contract or tort even if it had reason to know in advance that such damages were possible. Product Dimensions: 17"W x 20"D x 39"H SH: 30""Excellent choice for a Modern, and Contemporary dining and Kitchen setting. For the following categories, the label with this number is attached to your furniture either on the back of the AshleyFurniture.com has the final decision for matching an online price. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. You must make The remedy specified in this paragraph is Dash Squares sole liability related to Unattached Cushions. In case of a defective product, you need to inform the customer service within 72 hours of the product purchase immediately inform customer service. Ashley Furniture manufactures and distributes home furniture products throughout the world. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or Foundation which is attached to the product. the If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. moving or bending. Start typing, then use the up and down arrows to select an option from the list, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond Leather is a natural product, and, as such, each hide will reflect its own individuality. Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. We stand behind the products we sell and provide in-home and in-shop warranty service for our customers. Just click Unsubscribe located at the bottom of the email. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require that defective parts be returned upon request. And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. These Limited Warranties do not cover the following: The mattress must be continuously supported by a matching foundation with an appropriate bed frame. reserves the right to substitute materials of equal or better quality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Some states do not allow the ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. transfers. 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