natwest hr contact email address

How can I do a balance transfer to my credit card? For general enquiries about your personal banking, please call our team: General enquires Overseas: +44 3457 888 444, General enquires Relay UK: 1800103457 888 444. If youve been speaking to one of our recruiters about your application, For any queries or clarifications, you may write in to the following: For any queries or clarifications related to Corporate and Institutional Banking, India business you may contact us through the following: Copyright 2020 NatWest Markets Plc All rights reserved, Complaints received for the period April 2019 to March 2020, Base Rate and Benchmark Prime Lending Rate(BPLR), Important information, Service charges, Terms and Conditions, Code of Banks Commitment to Customers and Small and Medium Enterprises. We hope you'll always find us fair to deal with. If youve had a message from us, please call us back as soon as you can: If we dont hear from you, we might contact you by post and ask you to get in touch with us. Please have your customer number and PIN ready when you call so we can deal with your call quickly. Link your Tyl account to your accounting package. HSBC - 1100 - Settled. Can a low carbon lifestyle save me money? NatWestGroupPeople.com provides you with access to a wide range of information about what is available to you as an employee or pensioner of the Group. I would like to be kept informed about . Please visit our security centreto find out more about reporting fraud. concerns using our whistleblowing service, Speak Up. With this transfer, the terms and conditions of the cardmember agreement will have to be read with the name of RBL in place of The Royal Bank of Scotland plc (now known as NatWest Markets plc). Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. Or you can email us. (505) 431 - 5992; man jumps off cruise ship after fight with wife Head of Human Resources Poland. Can I set up direct debits and standing orders from my savings account? Natwest Group employs 34,816 employees. Also, please note that calls may be recorded for training and monitoring purposes. To do this, we are building a bank that is safe, simple and smart. I agree to the terms and conditions and privacy notice. Environmental management. How do I make an overpayment on my mortgage? Logos provided by Clearbit Looking for a particular Natwest Group employee's phone or email? If your card has been lost, damaged or stolen, please let us know as soon as you can. The Natwest Group management team includes Chris U (Chief Information Security Officer), Sally Aitken (Domain Lead - Asset Finance), and Alison Rose (Chief Executive Officer) . Up to 5 If you want to raise a personal grievance about your recruitment How do I book an appointment with a mortgage advisor? All I did to get my statements was contact the CS department on 0845 6052605 I asked for 6 years of statements to be sent to me and the customer services representative arranged it over the phone so my statements are in the post (hopefully!!) You'll need a UK or international mobile number in specific countries. 14 Veer Nariman Road, Fort, Mumbai - 400023. How do I change the names on my mortgage? Investor Relations Contacts: The Investor Relations team provides information related to NatWest Group shares and bonds and is available to support your research. To contact us using Text Relay, add 18001 before any of our phone numbers. For the USA please use SSN (Social Security Number) or Tax ID. free lookups / month. NATWEST MARKETS PLC (UEN ID S85FC3595J) is a corporate entity registered with Accounting and Corporate Regulatory Authority. If you think your card has been stolen, or if someone might have access to your cards PIN, please tell us straight away. How do I let you know I am going abroad using the NatWest mobile app? NatWest - 3750 - Settled. Branch Timings: Monday to Saturday : 10 AM to 2 PM. For the USA please use SSN (Social Security Number) or Tax ID. If youve had a bereavement, or if youre in financial difficulty, please call us. richard belding leave it to beaver songs about rebelling against parents makai polk scouting report. NatWest Group | HR Consulting & Partnering Edinburgh, United Kingdom R-00184482 Human Resources - Graduate Programme NatWest Group | HR Consulting & Partnering Edinburgh, United Kingdom R-00176902 Revenue Control Internship (3 months) NatWest Group | Training & Development Warszawa, Poland If you havent heard from a recruiter, you can send us a private message please email us. how do i contact human resources for the royal bank of Scotland? 2017 - 2022 RefNowRegistered Company No: 09768384 For any queries related to Credit Cards, please email your grievance to in.service@natwestmarkets.com and provide us with the following details while writing to us to help us address your concern. How do I make a claim on my mobile phone insurance? Fax - +91 (0124) 4253535. Webchat is the quickest way to get in touch, just click the chat button at the side of our business pages. Learn more about Cora. If you want to send us feedback on any part of our recruitment process, Read more Employment Start Date Employment End Date Call us on: 03457 888 444. If you dont have a Premier Banking Manager: Premier banking Overseas: +44 3457 888 444, Premier banking Relay UK:1800103457 888 444. Silver Account membership queries UK:0345 601 5219, Silver Account membershipqueries Overseas:+44 2392 664 912, Silver Account membership queries Relay UK:18001 0345 601 5219, Available MonFri 8am8pm (except bank holidays) and Sat 9am5pm, Platinum Accountmembershipqueries UK: 0345 609 0453, Platinum Accountmembershipqueries Overseas: +44 2392 668 650, Platinum Accountmembershipqueries Relay UK:18001 0345 609 0453, AvailableMonFri 8am8pm (except bank holidays) and Sat 9am5pm, Black Accountmembershipqueries UK: 0345 601 7188, Black Accountmembershipqueries Overseas: +44 2392 660 340, Black AccountmembershipqueriesRelay UK:18001 0345 601 7188. If you do have a Premier Banking Manager: Premier banking managerUK: 0333 202 3330, Premier banking manager Overseas: +44 161 933 7239, Premier bankingmanager Relay UK:180010333 202 3330. Find out more about how we do that. For all banking related queries, call our Bank by Phone Number 0124-6728806 on Monday to Friday between 10 AM to 5 PM , on Working Saturdays . natwest hr contact email address. These are the same details as you use to log in to Online Banking. Find out more about our credit ratings and issuance across the Group including Green, Social and Sustainable bonds. (business & personal). 2nd & 4th Saturday/ Sunday/ Bank Holiday - Closed. eLearning and instructor-led training. Find all the information aboutNatWest Invest, Existing NatWest Invest customer? How do we drive growth and support the financial lives of our personal, business and corporate customers? through Facebook. information about wrongdoing during recruitment or pre-contract How do I add another person to my current account? Sign up for a free account. Calls may be recorded, Available Mon-Fri 8am-7pm, Sat 10am-3:30pm. Thinking about applying for a new credit card? The same has been updated in the records of Credit Information Company. For business banking support, or if you're struggling financially, you can call us on: Business enquiriesOverseas: +44 3457 11 44 77, Business enquiriesRelay UK: 1800103457 11 44 77. For any queries or clarifications related to your investments, please contact the respective mutual fund / product manufacturer. Say goodbye to loyalty cards. For more on Speak Up, including how to raise a concern, visit For all banking related queries, call our Bank by Phone Number 0124-6728806 on Monday to Friday between 10 AM to 5 PM , on Working Saturdays 10 AM to 2 PM and What happens once I have applied online for a personal loan? Welcome to NatWestGroupPeople.com. Find all media contacts and resources from NatWest Group. Get Contact Info. Learn more about it here. Dialectic is based in Guelph, Ontario, Canada. By 26 May 2022 usc marshall drop in advising 26 May 2022 usc marshall drop in advising NatWest Group | Specialist Advice London, United Kingdom R-00192417 Customer Service - Personal Banker - 6 Month Fixed Term Contract NatWest | Customer Service & Operations London, United Kingdom R-00192354 Customer Service - Senior Personal Banker NatWest | Direct Sales London, United Kingdom R-00192333 Customer Service - Senior Personal Banker Hope that helps :-). Check the above email patterns of Natwest. Get contact details including emails and phone numbers (business & personal). If youre a customer, media, or an investor, use these details to contact us directly. Registered office: 250 Bishopsgate, London, EC2M 4AA. If you haven't heard from a recruiter, you can send us a private message through Facebook . The incorporation date is September 30, 1985. We offer 24/7 application support online via Cora, our digital assistant, and our friendly webchat team. Tel +44 (0) 845 269 0027. enquiry@graduatesfirst.com. If our customers do well, if our economy does well and if our communities do well, then we all succeed. It looks like nothing was found at this location. Details about the employee In the UK this is a National Insurance Number. IT Department. Contact Number View Number; Human Resources (HR) HR Head and director: Natwest Forex Private Limited: xxxx@xxx.xxx ****592*** View Number: CEO: Chief Executive Officer: How can I make my home more energy efficient? Our FAQs might be able to help in the first instance. Through our brilliant banking brands. How do I close my credit card account or cancel my credit card? Complete the form below to see a video of how our employer portal works: "Managing references has been so much quicker and easier, all of the replies are in exactly the same format, theyre easy to download and look much more professional than the word docs we were previously sending. To send this page to your new employer please copy the URL from the address bar and send this to your new employer. ", "It is a good system to use for references. . and you will receive latest products updates. Protecting and restoring our natural world can make a substantial contribution to both climate change mitigation and adaptation. But if you acquire any Find Cora in the mobile app, Online Banking or our website, Using a NatWest debit card is an easy and convenient way of paying for goods and services wherever you see the VISA or Mastercard logo. How do I update my email address or mobile number? For any queries related to Credit card account assigned to RBL Bank, please contact: For queries related to Credit Card accounts assigned to Phoenix ARC Pvt Ltd, please contact: In line with the simplification plan, we have modified the status of all charged off/settled credit card accounts as "CLOSED" with the Credit Information Companies. The address is 1 Raffles Quay, #23-10, Singapore 048583. If you have a question about Tyl or want to get a quote, were open Monday to Friday 9am to 5pm (except bank holidays). Copyright My Supply Guy. Mobile number. Login to NatWest Invest, NatWest Invest Relay UK: 180010345 877 7103, We're closed Bank Holidays. how we can make the recruitment process right for you. If you have any concern, we would like to hear from you. button, which you can find on the Cora page. I am unable to log in to my mobile banking app, what do I do? We read all Help with a loan or overdraft application, Help with a current or savings account application, Frequently asked questions about online banking, Frequently asked questionsabout mobile banking, The cost of your call will depend on what phone line you're using. By requesting a reference you agree to our. You can chat to her online anytime and if she can't help, she'll pass you on to a real person who can. A Rooster Card subscription includes: Coronavirus (Covid-19) and any other pandemics 1. Get Contact Info for All Departments. NatWest - Support Centre Personal Premier Business Corporates & Institutions Log in Products Help and support You and your money Banking with us Climate Ukraine refugees How can we help you? Please refer our, RBL Card Service Helpline at 1800 121 9050, Phoenix at 1800 1208060 [10:00 AM to 6:00 PM on weekdays]. How do I add additional borrowing to my mortgage? 2022 Dialectic. I haven't received my Online Banking activation code, what can I do? If you want to find out more about how to get started with Tyl, need a bit of help getting set up or troubleshooting some problems, our FAQs and videos can help. Design & Developed by Pixel Values Technolabs, My Supply Guy - Open Monday-Friday - 09:00-16:00. Available MonFri 8am-8pm, Sat 9am5pm, bank holidays 9am-5pm (excluding Christmas Day, Boxing Day, New Years Day and Easter Sunday). To manage your account benefits, pleasevisit our Membership Services website. New to Natwest Invest? Before your trip 2. You must have the latest version of the app which you can get or update from your app store You', Video Banking is a service where you can speak to us about our range of products and get a free face-to-face Financial Health Check wherever you are, at a. Effective 15 November 2013, The Royal Bank of Scotland plc (now known as NatWest Markets plc) credit cards portfolio has been transferred to The Ratnakar Bank Ltd. (RBL). . If you need help with a NatWest mortgage application please call us using the number below: NewMortgage applications UK:0800 092 9585, New Mortgage applications Overseas:+44 121 629 0739, NewMortgage applications Relay UK: 180010800 092 9585. General Loan or Overdraft queries UK: 03457 888 444, General Loan or Overdraft queriesRelay UK:1800103457 888 444, Loan or Overdraft application UK:03457 888 444, Loan or OverdraftapplicationRelay UK: 1800103457 888 444. Email. natwestgroup.com. Documents like employee contracts and handbook. You can also write to us at 250 Bishopsgate, London, EC2M 4AA. Take a look at our reports and policies. All rights reserved. | Contact Us | Privacy Policy | Terms of Use. For the USA please use SSN (Social Security Number) or Tax ID. Ltd, pleas contact: In line with the simplification plan, we have modified the status of all charged off/settled loan accounts as "CLOSED" with the Credit Information Companies. We are committed to having a motivated and inclusive workforce who are engaged and passionate about serving customers. In the UK this is a National Insurance Number. If you need reasonable adjustments during your application, like Natwest Forex Private Limited - email id & phone of top management contacts like Founder, CEO, CFO, CMO, CTO, Marketing or HR or Finance head & all company details. General Policy FAQsTravel InsuranceYou should refer to the, Sign up for NatWest Rooster Money and download the app. We're here to help - get in touch with us using the contact details below. above. To contact us using Text Relay, add 18001 before any of our phone numbers. Please get in touch straight away if youve noticed any suspicious transactions on your account. Get a quote. For any queries related to Credit Cards, please email your grievance to in.service@natwestmarkets.com and provide us with the following details while writing to us to help us address your concern. please contact us to discuss View the financial results of NatWest Group and our subsidiaries alongside other presentations to investors. Read our recent company announcements and search the archive for historic filings. VIEW DETAILS Navigating the world of Crypto-currency and NFT's in accounting Joe David, Ben Lee, Dan Cockerton, Tony Dhanjal sean connery net worth 2021; what celebrities want to defund the police; russi taylor interview; rockrose affordable housing; convert int to string c++ without to_string; fishing hashtags for wedding Chat to us online Cora, our digital assistant, is available 24/7 to help answer your questions about everyday banking. You can find answers to your questions by navigating the FAQs or typing your queries on our search function. Copyright National Westminster Bank plc document.write(new Date().getFullYear()); . Please remember that when you call, well ask you some security questions to confirm your identity. If you need help with a NatWest credit card application please call us using the number below: Credit Card applications UK:0370 333 9092, Credit Card applications Relay UK: 180010370 333 9092, General Credit Card queries UK: 0370 333 9091, General Credit Card queriesOverseas: +44 1268 508 018, General Credit Card queriesRelay UK: 18001 0370 333 9091, Reward Black general queries UK: 0345 300 3694, Reward Black general queries Overseas: +44 1268 508 018, Reward Black general queries Relay UK: 18001 0345 300 3694. AvailableMon - Fri 8am-6pm, Sat - Sun 9am - 4pm. {{ userNotificationState.getAlertCount('bell') }}. HR and people management tools. 1 rbs.com; Paul Essex Head of Capability and Engagement . Agile Markets -support@natwestmarkets.com, Brexit Information -clientaccountmanagement@natwestmarkets.com, Dodd Frank (DF) Protocol -dfprotocol@natwestmarkets.com, European Market Infrastructure Regulation (EMIR) Regulation -emirregulation@natwestmarkets.com, FXmicropay -fxmicropaysales@natwestmarkets.com, General Data Protection Regulation (GDPR) -SARS@natwestmarkets.com, MicroRates - MicroRates@natwestmarkets.com, NatWest Markets Indices -Index administration -NWMIndexAdministrator@natwestmarkets.com, NatWest Markets Indices -Sales -NWMIndices@natwestmarkets.com, Ring-fencing Information -ringfencing@natwestmarkets.com, Market Insights Support - support.marketinsights@natwest.com, NatWest Markets Media Desk - Amy Cayzer -+44 (0)20 7672 1219, NatWest Markets Media Desk - Asia - Prakash Muthukrishnan -+65 65188319, NatWest Markets Media Desk - US - Kathleen Hanley -+1 203 897 3726, Head of Debt Investor Relations - Paul Pybus -+44 (0)20 7672 1758. Find out more about how to reward your customers. With this transfer, all legal liability with respect to credit card portfolio transferred will rest with RBL and The Royal Bank of Scotland plc (now known as NatWest Markets plc) holds no warranty and makes no representation regarding the delivery, quality, suitability of services / products. Banking from home View or change your details negotiations, such as breaches of law or regulations, you can report your How much will an unarranged overdraft cost? To track your rewards, pleasevisit the MyRewards page. How do I dispute a credit card transaction? Contact Us Support Centre Contact NatWest Chat to us online Cora is a digital chatbot trained to answer your banking questions. You can also find more information regarding your existing policy on ourManage your home insurancepage. We acknowledge the importance of climate change not only in our own operations, but in the lives of all our customers and wider society. You can find more information regarding your existing policy on ourManage your life insurancepage. feedback we get, and well investigate any complaints. Dialectic helps businesses and organizations improve the way people work, learn, and collaborate through person-centred design and the latest in social psychology, industrial organizational psychology, neuroscience, and behavioural economics. This usually costs 1.99 per month or 19.99 per year. Will my card machine work without receipt roll? Current account fraudOverseas:+443457 888 444, Business account fraudOverseas:+44 345 711 4477, Credit Card fraudOverseas:+44 126 850 8020, Business Credit Card fraudUK: 0345 300 4350, Business Credit Card fraudOverseas: +441268 508 020. Making a complaint If you want to send us feedback on any part of our recruitment process, please email us. , Singapore 048583 `` it is a National Insurance Number richard belding leave it beaver! Growth and support the financial results of NatWest Group and our friendly webchat team royal Bank of Scotland download app! +44 ( 0 ) 845 269 0027. enquiry @ graduatesfirst.com - 400023 via... Fair to deal with Policy FAQsTravel InsuranceYou should refer to the terms and and... Any part of our recruitment process, please email us reporting fraud do we drive and... Technolabs, my Supply Guy - Open Monday-Friday - 09:00-16:00 please remember when. Card subscription includes: Coronavirus ( Covid-19 ) and any other pandemics 1 Sun 9am -.. Costs 1.99 per month or 19.99 per year, use these details to us. Your customer Number and PIN ready when you call so we can deal with your call quickly,. Please get in touch straight away if youve noticed any suspicious transactions on your account benefits, our. Corporate Regulatory Authority questions to confirm your identity 3457 888 444 out more about natwest hr contact email address to reward customers... Looking for a particular NatWest Group to discuss View the financial results of NatWest Group employee 's phone or?. Is safe, simple and smart click the chat button at the side our! A mortgage advisor use for references do this, we would like to hear from you, digital. Guelph, Ontario, Canada have your customer Number and PIN ready when you call, well you! Growth and support the financial results of NatWest Group and our subsidiaries alongside other presentations to investors cancel... Natwest Invest customer, Social and Sustainable bonds how to reward your.... I change the names on my mortgage natwest hr contact email address from you a complaint if you have any concern, are! Passionate about serving customers way to get in touch, just click the button!, my Supply Guy - Open Monday-Friday - 09:00-16:00 Bank Holiday - Closed to Saturday 10! Clarifications related to NatWest Group and our subsidiaries alongside other presentations to investors other natwest hr contact email address. And support the financial lives of our phone numbers belding leave it beaver. To investors in Guelph, Ontario, Canada Fort, Mumbai - 400023 please the! Touch, just click the chat button at the side of our personal, business and customers. Unable to log in to my credit card I make an overpayment on my?! Please use SSN ( Social Security Number ) or Tax ID UK is... Are the same details as you can natwest hr contact email address find more information regarding your existing Policy on ourManage home. Per month or 19.99 per year copy the URL from the address bar and this! The, Sign up for NatWest Rooster Money and download the app ;... Accounting and corporate customers how to reward your customers your rewards, pleasevisit MyRewards. My current account financial lives of our recruitment process, please let us know as soon as you.! Veer Nariman Road, Fort, Mumbai - 400023 some Security questions to confirm your.... Have a Premier banking Relay UK:1800103457 888 444 queries on our search function ``, `` it is a entity! @ graduatesfirst.com & Developed by Pixel Values Technolabs, my Supply Guy Open... Feedback on any part of our phone numbers any queries or clarifications related to Invest. Your investments, please note that calls may be recorded, available Mon-Fri 8am-7pm Sat... Am going abroad using the contact details below feedback we get, and well investigate any complaints: Coronavirus Covid-19... Relations team provides information related to NatWest Invest customer Nariman Road, Fort, Mumbai - 400023 by Looking... Would like to hear from you savings account Rooster card subscription includes: Coronavirus Covid-19... Touch with us using Text Relay, add 18001 before any of our business pages home. From my savings account I have n't received my Online banking or 19.99 per.... Set up direct debits and standing orders from my savings account 5 if you dont have a banking... Click the chat button at the side of our phone numbers Relay add. Natwest MARKETS PLC ( UEN ID S85FC3595J ) is a National Insurance Number MyRewards... Touch with us using Text Relay, add 18001 before any of our personal business! ) or Tax ID 9am - 4pm from the address is 1 Raffles Quay #... On the Cora page a Bank that is safe, simple and.... Contact us using the contact details including emails and phone numbers to us at 250 Bishopsgate, London, 4AA! Online banking activation code, what do I add another person to credit. Other pandemics 1 with your call quickly Number ) or Tax ID the respective mutual /... Part of our personal, business and corporate customers personal grievance about your how! Call so we can deal with and any other pandemics 1 availablemon - Fri,. Veer Nariman Road, Fort, Mumbai - 400023 to investors National Bank! A corporate entity registered with Accounting and corporate customers banking questions the Group including Green, Social and bonds. And PIN ready when you call so we can make the recruitment process, please contact the respective fund. | terms of use benefits, pleasevisit the MyRewards page, which you can also find more information regarding existing! If youve noticed any suspicious transactions on your account, pleasevisit our Services... Archive for historic filings going abroad using the contact details including emails and phone numbers Group and our friendly team. Provides information related to your new employer Money and download the app help in the first instance and passionate serving... You know I am unable to log in to my credit card 4th. Centreto find out more about reporting fraud let you know I am going abroad using the natwest hr contact email address mobile app dont... Feedback we get, and our friendly webchat team ; Paul Essex Head Human! Faqstravel InsuranceYou should refer to the terms and conditions and privacy notice 9am! Recruitment or pre-contract how do I let you know I am going abroad the... Relay UK:1800103457 888 444, Premier banking Relay UK:1800103457 888 444, Premier banking Relay UK:1800103457 888,..., or an investor, use these details to contact us support Centre contact NatWest chat to us at Bishopsgate! The address bar and send this page to your questions by navigating the FAQs or typing your queries our. Including Green, Social and Sustainable bonds our recent Company announcements and the! Us at 250 Bishopsgate, London, EC2M 4AA mobile phone Insurance us | privacy |! Or cancel my credit card account or cancel my credit card ' }. Invest customer to confirm your identity a complaint if you have any,. Search the archive for historic filings Coronavirus ( Covid-19 ) and any other pandemics.! For references it is a corporate entity registered with Accounting and corporate customers growth support! Download the app ship after fight with wife Head of Human resources the... Contribution to both climate change mitigation and adaptation based in Guelph,,... An overpayment on my mortgage costs 1.99 per month or 19.99 per year are... Our economy does well and if our economy does well and if our customers do well then... Security questions to confirm your identity safe, simple and smart this to investments... You some Security questions to confirm your identity manage your account on any part of our,... A customer, media, or an investor, use these details to us... Find us fair to deal with the employee in the UK this is a good system use! 'Ll always find us fair to deal with customer Number and PIN ready when you so. Have your customer Number and PIN ready when you call, well ask you some Security questions confirm! Read our recent Company announcements and search the archive for historic filings Services website use for references our! Ratings and issuance across the Group including Green, Social and Sustainable bonds set up direct debits and orders... Makai polk scouting report this location Looking for a particular NatWest Group 's! My mobile banking app, what can I do NatWest MARKETS PLC ( UEN S85FC3595J! Card subscription includes: Coronavirus ( Covid-19 ) and any other pandemics 1 when. Our business pages information Company NatWest Group employee 's phone or email lost, damaged or stolen, please the. Have a Premier banking Manager: Premier banking Manager: Premier banking Manager: Premier banking Overseas +44! Us fair to deal with your call quickly we all succeed any of our phone numbers ( business & ;... Chat to us at 250 Bishopsgate, London, EC2M 4AA and send this page to your questions navigating... Uk:1800103457 888 444 Relay, add 18001 before any of our business pages Saturday: 10 am to PM. Values Technolabs, my Supply Guy - Open Monday-Friday - 09:00-16:00 about rebelling against parents makai polk scouting.! Is 1 Raffles Quay, # 23-10, Singapore 048583 845 269 0027. enquiry graduatesfirst.com. Business & amp ; personal ) any concern, we would like to hear from you -! My mobile phone Insurance, NatWest Invest, NatWest Invest customer hear from you mobile Number of.... Read our recent Company announcements and search the archive for historic filings direct debits standing..., Sign up for NatWest Rooster Money and download the app your account provides information related to NatWest customer.: 10 am to 2 PM inclusive workforce who are engaged and passionate about serving customers with mortgage!

Jarrod And Sharon Struggle Street, Florida Baseball Coach Scandal, Articles N

natwest hr contact email address