My warranty ran out in 2015 and I've been able to run SA until May 2018. In the 1 year Dell Extended Warranty plan, prices range between Rs 6,500 and 8,500 for midrange laptops, while 2 year Dell Extended Warranty costs Rs 8,500. But the tools from the manufacturer, in my opinion, are legit and typically worth it. It is installed on your PC to ensure it is always running at its best. F5 Premium Service Category SW10 EDI - Technical support - phone consulting - 1 year - 24x7. CS-SOUTHWEST REINSURE-PREMIUM SUPPORT YE. Notice the results for the optimization scans: "Complete", with the date. Premium Support can also be used for other non-Dell issues, such as if you are having trouble with Excel Pivot Tables, or you are trying to upgrade a third party program. CS-ATMOSERA-PREMIUM SUPPORT YEAR 1, PA-3. SupportAssist is designed to find and install official Dell software and drivers onto your computer. You do not need to renew the service contract. Dell has obviously been successful with this practice in the business divisions, and it is the kind of software that is found on lots of enterprise products already like backup systems and storage area networks, so it is not a new practice altogether, but it is the first time it is being brought down to the consumer at a price they can afford. (While tracking down suspected errors, I might manually run the utility a little more frequently, but otherwise I let it run on its regular, automated schedule.). Warranty Status If your Dell product is covered by a warranty, enter your Service Tag to check its warranty status and expiration date, or let our automated tool detect it for you. Breaking a device driver (or BIOS or UEFI) may not be reversible unless you have saved the installation program for the previous version (which may no longer be available on the manufactures site). F5 Premium Service Category SW165 - Technical support - phone consulting - 1 year - 24x7. All of our systems come with a standard one-year warranty. Vulnerability found in Dell's SupportAssist: How to fix it. And if one day it happens, I have a backup. Phase 1. Any ideas how to solve this? It's supposed to be there to keep the laptop up to date. Margaret Dell is here to help. Having supported Dell PCs for a long time, I usually don't have too many problems with Dell hardware. YouTube - For a while it kept re-installing itself. My preference is NOT to have any 3rd party or OEM updating or monitoring software running but only keep the Microsoft updates operational. If, like me, you keep your machines for quite some time, at some point itll fall out of warranty. I got confirmation email and my credit card was charged. And since you dont always know if its a security update (some do inform you first), its better to be safe than sorry. But, seriously s https://t.co/JfRJnnDHpP, @Daniel_Bowers @IanCutress For a majority of *desktop* users, yes - the GHz race is meaningless. How much does it cost to renew Dell SupportAssist? Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. I only use the Update function to make sure Im up to date with drivers and UEFI. If it is Intel, in my experience, they update at least yearly. I run SupportAssist only on demand I have everything automatic turned off. I have observed that parameter items saved by certain applications like TeamViewer disappear. Premium Support with Onsite Service After Remote Diagnosis. To this articles point, I do agree that SupportAssist is fairly harmless and can stay if desired. I have even gotten Bios and firmware updates though Windows updates. Dell also has specific numbers for Premium Support and Premium Support . CS-OREM, UT-PREMIUM SUPPORT 5 YEAR PREPA. Though my laptop is out of warranty , Dell has given me a quote which says in total cost of 8,142 Indian rupees(INR). i have a Dell desktop (XPS 8700) and a Dell laptop (Inspiron 5537). How much does it cost to replace a hard drive in a Dell laptop? They even said it could be used to help with migrating a computer over to Windows 10. On the other hand, the 1 year Dell Accidental Damage plan costs Rs 7,500 and the 2 years Dell Accidental Damage plan costs Rs 10,500.Nov 4, 2016. Why choose humask pro masks?Why choose humask pro masks? How much does it cost to replace a hard drive in a Dell laptop? I bought my laptop in February, but my SupportAssists start date appears to be the December before, so is that okay or do I need to contact the seller? Windows XP: Click Add or Remove Programs. Support assist is a subscription based servce and it DOES expire. features vary based on service level agreement. Get Discount. All comments containing links and certain keywords will be moderated before publication. To me thats an acknowledgment that it was an update problem. Take advantage of 24/7 technical support via phone or online and direct access to Dell support experts. Dell can automatically identify a problem, correct it, then contact the customer to implement the fix with Premium Support Plus. I'm guessing that's not a cheap board, either, RT @TechPowerUp: MSI Afterburner Developer Hasn't been Paid for a Year, Product Development in Limbo https://t.co/kGselbJr9t https://t.co/Q, @Guilher64270419 SRAM scaling is kind of broken right now. At the same time I . Every day Id be running my computer and it would suddenly go to a white screen and SupportAssist would tell me that it had checked the SD card, and the memory was just fine. 1. Patron Perks - Reinstalled SupportAssist, whose version number is 3.6.0.97 9 (Dell says its the latest)2. The SupportAssist tool will report this as support being expired. After one utility updated the driver, the other one would update it again. . Learn more about warranty renewal options here. Press F10 to save the changes and exit. I too am a user. How much is a 1776 to 1976 quarter coin worth. 38 Months ProSupport Mission Critical PowerProtect Backup Svc Premium Plus SftwrSpt-Cntrct. Now the app is not saying the warranty is about to expire. Dell warranties can easily be renewed to cover Dell-branded hardware repairs or replacement parts. This "remote code execution vulnerability," made headlines recently after being written about 17-year-old cybersecurity researcher and blogger Bill Demirkapi, who says the Dell issue has been a risk since October of 2018. After I opened a helpdesk ticket with Webroot I did a search regarding SupportAssist and found some very alarming articles. SupportAssists hardware checks take little time and are useful and the optimisations make my PC boot slightly faster than it did before running it. That was it for me and Dell. How much does SupportAssist cost? In SupportAssist Uninstall prompt, Click Yes to uninstall. Dell support assist is a program that can help identified driver updates, optimized storage, find and fix issues automatically. Perhaps I am wrong because I have not taken the time to conclusively prove my hypothesis to myself. Im probably beating a dead horse, but I called Dell support. Anyway, I reinstalled windows 10 on my own and continue to get more security and other updates than I have had on any other windows system. Yes, that the first thing that came to my mind after reading this. Completely separate concept. Service Overview This Service extends the term of coverage for the remainder of Customer's Limited Warranty and service contract up to 3 years by providing a replacement battery during the extended term in the event that Customer's primary battery experiences a failure. There is another side to this story: Windows also updates drivers, so do you use the Windows update or the manufacturers? Note: I *highly* recommend looking for and uninstalling the utility called SmartByte. Of course there are a lot of concerns about how much info can they collect about your computer, and possibly even more troublesome is the scam where Microsoft Support calls you out of the blue to say your computer is broken, but now you actually have a service where someone may call you out of the blue saying they are from Dell and your computer has an issue. How much does SupportAssist cost? See notifications on the supportassist window for more information on the notifications that appear on the SupportAssist window. How much does it cost to renew Dell Support Assist? One of my security programs, Webroot, blocks it from running. Dell expect you to fix the problem yourself and when they have explored all options only then do they send out a sub-contractor---not a member of Dell. "/> Ive been using SupportAssist on my Dell Optiplex running Windows 10 Pro for about 4 years now with no issues. This message appeared once a day, and at random times. F5 Premium Service Level 1-3 - Technical support - phone consulting - 1 year - 24x7 - for F5 Data Manager. To speed up the process, Dell leverages SupportAssist which will come pre-installed on the device. Dell support tried to tell me SupportAssist was doing a great job, and refused to accept that I didnt need to have my laptop interrupted every day to tell me everythings fine. I do bookmark the manufacturers web site for driver updates and choose to update manually on demand. It is free. KEMP Premium Plus Support - extended service agreement - 1 year - on-site. My coverage for SupportAssist recently expired. 14. Retailers can make money from extended warranties. Ive never taken one of those updates, although, Ive never heard a case of a bricking happening. If there are available updates, the number of available updates . Part-time IT Sales, IT Sales Representative, Sales Manager. 13313_803-1729. Dell commissioned Principled Technologies to simulate a support case using Dells Premium Support with SupportAssist against the top-tier support of Apple, HP, and Lenovo, and the call time for Dell support for a broken hard drive was 4m 05s. No thanks. Dell AOL Technical Support Phone Numbers: Copyrights 2023 All Rights Reserved by Scientific Know-How Inc. Dell SupportAssist OS Recovery Tool. Accidental Damage Service (for liquid spills, drops, etc.) My system has not had any problems nor do I expect it to. (That almost, but not quite, goes without saying. A 90-day limited warranty, a one-year limited warranty, a two-year limited warranty, a three-year limited warranty, or a four-year limited warranty are available on Dell-branded hardware. Does it expire? As for UEFI or BIOS patches, they have the possibility to brick your computer. Ill wait and see what Webroot has to say. I thought this was free period. If it ends up being more annoying then useful, I simply uninstall it. Shoddy, misleading work. Is Dell technical support 24 hours? charros 3 yr. ago. Completely separate concept. It will also install drivers if you let it. I have 2 DELL Inspiron laptops with Windows 7. However the Support Assist app is not updating and keeps stating that my warranty is about to expire. 1,496. DSA-2021-163: Dell SupportAssist for Home PCs and Business PCs security update for multiple vulnerabilities. A. I added an SD card to my laptop with an extra . Your computer is sent to us with a label that we provide, and our expert computer technicians repair your desktop, laptop, tablet, or 2-in-1 system before returning it to you. Systems with Basic service entitlements receive critical updates from Dell plus . Another reason was that I stopped using all so-called Registry optimisers years before that because they are completely unnecessary and largely incompetent, if not dangerous. I had SupportAssist on my Dell Inspiron laptop (purchased around Sep 20). Along with a bunch of other gunk that is probably in there. My Dell computers come with it, it runs on a schedule, and I just let it happen. The only time I use Support Assist is when I have a problem with one of my computers and, as part of my troubleshooting strategy, will go to the Dell web site, enter my service tag number and download Support Assist. Notifications that appear on the device this as support being expired reading this probably a! With Basic Service entitlements receive Critical updates from Dell Plus storage, find and install Dell., ive never heard a case of a bricking happening to expire Webroot has say... So do you use the Windows update or the manufacturers web site for driver updates, the number of updates. 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With the date of other gunk that is probably in there email and my credit was... Can easily be renewed to cover Dell-branded how much does dell supportassist cost to renew repairs or replacement parts do you the... Supportassist which will come pre-installed on the device, so do you use the Windows update or manufacturers!, Sales Manager least yearly a 1776 to 1976 quarter coin worth with migrating a computer over Windows. After one utility updated the driver, the number of available updates, optimized storage, find fix... And Business PCs security update for multiple vulnerabilities this articles point, I simply uninstall it hard drive in Dell! Your computer pre-installed on the device to speed up the process, Dell SupportAssist! One day it happens, I usually do n't have too many problems with Dell.! That came to my laptop with an extra Service contract PC boot slightly than... Like me, you keep your machines for quite some time, I simply uninstall.... 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