Room rates include meals and beverages at onsite restaurants and bars. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. The hotel faces west, so get ready for some spectacular sunsets. The Westin Cozumel All Inclusive is an all-inclusive resort. A beautiful beach, MARVELLOUS view. This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. We had a WONDERFUL time! I sincerely look forward to have you back soon in our property! Read real guest reviews and ratings to book the best deal for you on Trip.com today! On the other hand, thank you for mentioning all the wonderful amenities and facilities you have enjoyed while you were with us.We are hoping to see you back very soon.Yours fairthfully,Javier Estevez, General Manager. (the DJ is usually there only on Saturday- but he was also there Sunday for Father's day when we visited). We will suggest the perfect wine for you to complement your culinary experience while marveling at the sunset from our terrace, Just steps from our main pool, it is the perfect place to relax with an outdoor lunch and a refreshing drink. There is no need to swim out away from shore, making it truly the nicest and easiest area of Cozumel to snorkel. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. All of our boutique rooms in Cozumel, suites and cabanas offer breathtaking ocean views, while some also feature outdoor whirlpools and private plunge pools. contemporary seafood and fresh fish. San Juan Reef was reachable within a 5-minute walk By subscribing to our newsletter, you will be the first to get our latest news and promotions. Featuring a captivating view of the Caribbean Sea from one of the hotel's top floors as well as the golf course and the city. *More umbrellas are needed in the pool/beach areas. Which again is unheard of from many all inclusive resort restaurants. During times of uncertainty, we recommend booking an option with free cancellation. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The Westin Cozumel: Great place to stay - See 726 traveller reviews, 1,286 candid photos, and great deals for Cozumel, Mexico, at Tripadvisor. 24 Hour Room Service. Yes, pets are typically allowed, but it's always best to call ahead to confirm. 728 reviews. Located close to Benito Juarez Park, the luxury hotel comprises 152 rooms and 2 restaurants. Sheraton Store Shop Marriott Shop Courtyard Shop Le Meridien Hotel was very clean, free Wi Fi. The Westin Cozumel Hotel features a poolside bar that serves refreshing drinks. Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, We stayed for 6 nights in early January, and I wish we had gone somewhere else. We went up to look at it, but like being closer to the ocean so we never used it, but it was a beautiful area with the most amazing views. I looked at the Chase Rewards website and found a special one day 48% discount for the all inclusive for for 2 adults for 212.00 per night, or about 56,000 points. Two servers by the pool really stood out. Be careful! We stayed at The Westin Hotel in Cozumel. Javier E, Gerente at The Westin Cozumel, responded to this review. At 10 am we wanted some chips and guacamole, but room service would be over an hour wait! Wow I've never seen anyone leave a room so immaculate! This was by far the nicest hotel we saw when we were driving around. I would add a brief reef eduction to the check in procedure requesting guest to keep their bodies off of the coral. A stay here includes free parking. All rooms are smoke-free. Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. The Westin Cozumel Hotel boasts with its an outdoor swimming pool, a sunbathing terrace and a wellness centre. View Hotel . Dinner, Casa Mission offers their visitors an atmosphere that transport us through history to a magnificent Mexican food and seafood Restaurant. they made great food and drinks. Does The Westin Cozumel offer any business services? One by the ocean for breakfast and lunch only and at specific times. Find hotels with free WiFi from luxury accommodations to cheap and discount hostels in Cozumel in Cozumel, most with free cancellation policy. Maximum period that can be booked is 30 days. If you already have plans to come to this hotel: dont expect good service so you can sometimes have nice surprise and try to have all your meals outside. Pool was beautiful, what an amazing view! I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. Hotel El Cozumeleno Beach Resort: 2013 family vacation - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. The restaurant was good here, I had tasty dishes. It is also situated 4.8 km from Plaza Central. Si vous vous rendez au Laguna Suites Golf & Spa en vhicule, n'hsitez pas utiliser le parking gratuit. I cant even name the specific staff because there are so many from Fernando at the bell station to ALL the waiters and waitresses (Margarita, Alfonso and soooo many more). Wake up Calls. And what an incredible view it is! When we arrived, we got our room at 5pm, 2 hours past checking time. Your Westin Cozumel scuba package includes: Captain Victor has 30+ years working on boats in Cozumel, Divemaster Raymundo hasover 10,000 dives in the Cozumel Marine Park, 200BAR / 3000psi Air-filled aluminum 80CF cylinders, 60-70 minute minute surface interval between dives, Complete setup, cylinder swap, and clean up of gear, Scuba certifications available for an extra fee, Cold water, fresh fruit, snacks on board the boat, Rain jacket provided in the event of rain, Cleaning and overnight storage of personal gear if you are diving multiple days, Nitrox is available for an additional fee of $10 per cylinder. Open for What a wonderful vacation to get away from the holiday craziness! It is large with a nice big baja shelf area, and an enormous regular swimming area. Restore your body and your mind with the ultimate mattress for comfort and support. The Westin Cozumel Carretera Costera Norte Km. Our price quote is based upon their, A few other room upgrade options are available at The Westin Cozumel. The only suggestion was to change in the public bathroom. Room was nice styled and large, ideal for 4 nights. It was extremely loud and played American club dance music. We snorkeled off the beach, are at the snack bar and enjoyed refreshing cocktails presented to us poolside by Juan E.! The water bottles in our room were not replaced once we drank them (and that was the second day of our stay). Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst,We stayed for 6 nights in early January, and I wish we had gone somewhere else. The AI option for 2 adults was 290.00 per night. The Westin Resort & Spa, Cancn Boulevard Kukulcan KM 20, Cancn, Quintana Roo 77500, Mexico Phone: 52-998-848-7400|Check in: 4 p.m. |Check out: 10 a.m. 61F / 16C Activity Schedule|Announcements|Resort Policies|Accessibility Resort Info Resort Toggle MenuResort Menu Overview Photos Villas Activities Amenities Dining Maps Offers Community You are leaving a Vistana Signature Experiences, Inc. (Vistana) site and going to a third-party website. I am wondering if there was a manager and if the staff ever get ANY training in hospitality. The other restaurant is called Cuazmil. A very welcoming entrance indeed! We were surprised on how good the menu was and how much you could pick from on the menu. It means you have credit at the restaurants and pool bar. Great location. I complained about it and they offered me the breakfast at the restaurant. We were treated so well by Arcos, Wilder, Reyes and Marco. Does it include an in room minibar? The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. Try the restaurants within walking distance! Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. Property amenities Internet Available in all rooms: Free WiFi Available in some public areas: Free WiFi Parking and transportation Free self parking on site Wheelchair-accessible parking available Restaurante Gaviotas restaurant is an ideal place for enjoying contemporary cuisine. Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico, Carretera A Chacanaab Km 3.5, Cozumel, Mexico, 301 Sta. . Once I took a yogourt with cereals and they wanted to charge me $20 for it!Since when cereals are not part of the basic breakfast at the lounge. See more questions & answers about this hotel from the Tripadvisor community. Breakfast is buffet style, and available for $20 to those guests not on the all-inclusive plan. Then again all you have to do is fall backwards into the water for us. We loved that the hotel has its own ProDive shop and pier from which boat launch, it is super convenient! Terms & Conditions | The housekeepers did an amazing job!! It is addictive. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. Show Menu Hide Menu. Rent a car and explore the island! Free parking. TRAVELER TIPS: *when on vacation in the tropics plan on things taking a bit longer than in the states. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). Find a The Westin Cozumel cancellation policy that works for you. Marriott Bonvoy Escapes offers exclusive savings every other Wednesday - Sunday across select destinations throughout the US, Canada, Caribbean, Latin America, Europe, and the Middle East. Very helpful, http://alejandroDOTcoronelATwestincozumel.com. This is a perfect place for sports fans, with large TVs, lagoon and ocean views, and a spectacular bar made with recycled marine glass. The 5-star Westin Cozumel All Inclusive is set approximately 5 minutes' walk of San Juan Reef and 4.8 km away from the local history Museum of Cozumel. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. Which popular attractions are close to The Westin Cozumel? Find a cancellation policy that works for you. We recommend booking a free cancellation option in case your travel plans need to change. I stayed in 511 between Jan 3 -10 and will be happy to provide. Waiting for hours on the terrasse and without any apology from the front desk person. Crossing the front of the property is also a fitness trail, which is fantastic for the runners and joggers. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. I don't mind music in the background at a restaurant, but this was very loud American music you had to talk over. If your plans change, you can cancel free of charge until free cancellation expires. special shout out to omar, oscar, and filiberto from the sky bar / restaurants! On the other side, you can see the beautiful forest. The only suggestion was to change in the public bathroom. Again, they were really nice and attentive but zero effective. Boasting location a minute's walk from San Juan Reef, the 5-star luxury hotel comprises 152 rooms as well as a luggage storage and a convenience store. Having stayed in hundreds of Marriott properties around the world, this one stood out in a less than favorable light, I regret to say. Excellent hire for Westin HR and do not allow yourself to loose such person. The Westin Cozumel is conveniently located near our harbor, near the golf course, and a short drive from downtown San Miguel. You may want to try our handcrafted beverages, At Westin, we know that restorative sleep is essential to your well-being, Revitalize during your stay with an assortment of nourishing, healthy options, Discover a place where you're given a choice not just to get up, but to rise, Carretera Costera Norte Km 4.8, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Languages spoken by staff: Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico; The Westin Cozumel reservations available at 'rooms', The Westin Cozumel phone number isn't available on our site, if you want to call The Westin Cozumel visit site of a hotel. Business travellers will have access to a business centre provided on site. Explore your adventurous side with nearby activities such as Beach clubs, Museum, Mayan Ruin's, scuba diving, boating and eco tours. The view was absolutely amazing! Outside of that, the hotel is very badly run. I talked to several other guests, and we all had the same impression - beware because you will need 3 hours to be served dinner in the restaurant, do not expect anything more than toast and simple pastries for the complimentary breakfast, unless you pay a steep price for full breakfast in the restaurant. Management of this hotel, and Westin corporate, should take notice of the major problems at this property and fix it. Hua-Hin Soi 7,, Hua Hin, Thailand, Rue Riad Zitoune Lakdim, Marrakesh, Morocco, Tagaytay Modern - City Center Guest house in Tagaytay City, La Quinta By Wyndham St. George Hotel in St. George, Holiday Inn Des Moines-Downtown-Mercy Campus, An Ihg Hotel Hotel in Des Moines, Ramada By Wyndham Springs/miami International Airport Hotel in Miami. They have plenty of lounge chairs on the beach, but not enough umbrellas. The drinks seemed unlimited but I am not sure, I think we had two each. Other hotel guests were wishing for a more authentic Mexican music choice as well. The food for lunch and dinner, while sounding good on the menu, is inedible. This is a lovely hotel!!! Room service is speedy as well and excellent quality. Greattttt place to unwind and eat food that is FABULOUS. A Family run restaurant on the beach of Cozumel. During times of uncertainty, we recommend booking an option with free cancellation. Coral is a living animal- please be careful so it continues to grow. Dear Karen S, Receive our sincerest greetings the Mexican Caribbean. Confirmation is required. To summarized: worst hotel I have seen in that price range, i feel like SPG presented false advertising for this hotel and this badly impacted my perception of the Westin brand.Most of the staff provided a very bad experience, but a couple of people were nice though. Right above the water. Yes, room service are provided in The Westin Cozumel Hotel. Overall the property is compact in size. The buffet was less than desirable. One evening we order in room dining and it took us over 1.5 hours to get the food, which was not better that what is served at the restaurant. essentially imbedded into the beach. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. Offering a walk-in shower and a separate toilet, the bathrooms are appointed with a hairdryer and bath sheets. - See 7,024 traveler reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Westin Cozumel lies next to San Juan Reef. Relaxed and rejuvenating, Iberostar Cozumel embraces the area's lush tropical vegetation in a secluded village of quaint bungalows and open-air dining. Two couples told me they were checking out early and going to different hotels because they felt there was no way this hotel could manage at 100% occupancy levels and a big crowd at their New Years Eve party. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Norte N 280 Entre 4Ta Y 6Ta Col. Centro, Cozumel, Mexico, 16501 Snow Road, Brook Park, United States, 451 Clyde Fant Parkway, Shreveport, United States, 909 North Thompson Lane Bldg A, Murfreesboro, United States, 711 Post Street, San Francisco, United States. Even the Cozumel airport was not so far. from your phone you can see restaurant wait times, order room service, schedule spa, and request maid service/items to your room. We explored up and down the coastline and saw the most amazing things. Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly baked home-made bread, natural juices, freshly coffee and balanced Mexican and International dishes, including our Eat Well Menu. The Westin Cozumel: Westin Cozumel - See 726 traveler reviews, 1,286 candid photos, and great deals for The Westin Cozumel at Tripadvisor. Sign in to get trip updates and message other travelers. During your stay, experience one of the most popular beaches of Central . From downtown San Miguel open for What a wonderful vacation to get trip updates and other. Club dance music and at specific times the Westin Cozumel, most with cancellation. Between Jan 3 -10 and will be happy to provide the bathrooms are appointed with a hairdryer and sheets. But he was also there Sunday for Father 's day when we )... And a separate toilet, the luxury hotel comprises 152 rooms and 2 restaurants on site, as well of... 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