Consumer advocates say the case highlights an alarming trend. In 2017, Champ Private Equity bought into Panthera Finance, valuing the company at $300 million. Salary information comes from 42 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Street Talk understands CHAMP will buy into privately owned debt purchasing and collections business Panthera Finance in a deal valuing the company at as much as $300 million. CHAMP Private Equity is set to sign its second acquisition in the space of one month. We work hard to help everyday Australians to work through the hurdles. "In this case, we allege Panthera's conduct was particularly egregious as we understand they continued to harass these three consumers after they became aware that they didn't owe any money. Panthera Finance; These are all very good and long-standing companies, and also very good at what they do. Panthera along with a number of debt collectors have been in the news recently due to high profile court cases alleging harassment and breaching of ACCC guidelines. n3kGz=[==B0FX'+tG,}/Hh8mW2p[AiAN#8$X?AKHI{!7. Panthera Finance LLP is fiercely independent and takes great pride in offering the mortgage that is best for you We operate with total clarity throughout the buying process to deliver a fast and totally reliable service Guiding you home through a personal relationship with one of our team of experienced pro-active brokers Checked for accuracy by our qualified fact-checkers and verifiers. This is great news, however, debt collectors are still out to get you. They refused to provide me with an email address to file a complaint to their management. The ACCC alleges that Panthera repeatedly contacted the three consumers for the payment of the disputed debts despite being advised that they were not liable for the debts, and in two cases placed an incorrect default listing on the consumers credit rating files. Why would you have a debt with Panthera Finance? Yes, its true. Energy Australia finally released me l records after I get on the phone with them. Ask us to step in! Find out more about fact-checking at CHOICE. I will be more than happy to investigate this further for you, to ensure that you do have a balance outstanding. The firm agreed to pay about $170 million for infrastructure project supplies company Jaybro only last month, which was its fifth deal in the firm's "CHAMP IV" buyout fund. Go and reward yourself. Harassment of consumers about debts is always unacceptable. See something that's not quite right in this article? Under the Privacy Act 1988, consumers can request a default listing on their credit file be removed free of charge if they are not the owner of the debt. This website provides general financial advice only and this advice does not take into account your particular personal or family circumstances, such as your situation, objectives and current needs. We invest heavily in compliance, complaints procedures, training and customer experience. Theft happens sometimes, so it might be your fault at all. ), Media Team - 1300 138 917, media@accc.gov.au, Debt collection company in court over alleged harassment, Not receiving products or services that are paid for, Receiving unrequested products or services, Problem with a product or service you bought, Unauthorised transfer of phone or internet services, Supplying products or services that are paid for, Supplying unrequested products or services, Problem with a product or service you sold, Competing fairly in professional services, Competition and anti-competitive behaviour, Collective bargaining and collective boycotts, Implementing a business compliance program, Electricity market monitoring inquiry 2018-25, Postal services price notification and monitoring, Interstate rail network access undertaking, Hunter Valley rail network access undertaking, International liner cargo shipping regulation, Telecommunications industry record keeping and reporting rules, National Broadband Network (NBN) access regulation, Non-NBN fixed line services access regulation, Superfast fixed line broadband networks regulation, Transmission services and facility access regulation, Telstra's migration of fixed line services, Regional mobile infrastructure inquiry 2022-23, Exemption from parts of the wheat port code, The development of bulk wheat exports regulation, Digital platform services inquiry 2020-2025, Retail electricity pricing inquiry 2017-2018, Feminine hygiene products price monitoring, Foreign currency conversion services inquiry, Murray-Darling Basin water markets inquiry, Residential mortgage products price inquiry, Digital platform services inquiry 2020-25, Digital advertising services inquiry report, MVIS information for data providers, repairers and RTOs, Authorisations and notifications registers, Collective bargaining notifications register, Resale price maintenance notifications register, Australian Competition & Consumer Commission, UniSA & ACCC Competition Law & Economics Workshop, Mergers & Competition Exemptions consultations, Cookies, website analytics & other website information, Industry ombudsmen and dispute resolution, ACM Group Ltd, to pay $750,000 in penalties, Equifax Australia Information Services and Solutions Pty Ltd to pay $3.5m in penalties. This includes those in Melbourne, Sydney, Brisbane, Perth and Adelaide. LiveHire was offering new shares at $1.05 each, with proceeds to accelerate growth. Call before you pay!! Are you able to send me an email with your account information to [emailprotected] or alternatively you can contact us on 133 466 to discuss further. I'd say your first plan of attack should be to discuss this with Energy Australia - find out if you really do owe them anything, and the details thereof. Energy Australia refuse to provide any information - they cannot even find someone to press a button and print out details of the supposed account. Media Team - 1300 138 917, media@accc.gov.au, Debt collector Panthera to pay $500,000 in penalties for undue harassment, Not receiving products or services that are paid for, Receiving unrequested products or services, Problem with a product or service you bought, Unauthorised transfer of phone or internet services, Supplying products or services that are paid for, Supplying unrequested products or services, Problem with a product or service you sold, Competing fairly in professional services, Competition and anti-competitive behaviour, Collective bargaining and collective boycotts, Implementing a business compliance program, Electricity market monitoring inquiry 2018-25, Postal services price notification and monitoring, Interstate rail network access undertaking, Hunter Valley rail network access undertaking, International liner cargo shipping regulation, Telecommunications industry record keeping and reporting rules, National Broadband Network (NBN) access regulation, Non-NBN fixed line services access regulation, Superfast fixed line broadband networks regulation, Transmission services and facility access regulation, Telstra's migration of fixed line services, Regional mobile infrastructure inquiry 2022-23, Exemption from parts of the wheat port code, The development of bulk wheat exports regulation, Digital platform services inquiry 2020-2025, Retail electricity pricing inquiry 2017-2018, Feminine hygiene products price monitoring, Foreign currency conversion services inquiry, Murray-Darling Basin water markets inquiry, Residential mortgage products price inquiry, Digital platform services inquiry 2020-25, Digital advertising services inquiry report, MVIS information for data providers, repairers and RTOs, Authorisations and notifications registers, Collective bargaining notifications register, Resale price maintenance notifications register, Australian Competition & Consumer Commission, UniSA & ACCC Competition Law & Economics Workshop, Mergers & Competition Exemptions consultations, Cookies, website analytics & other website information, Industry ombudsmen and dispute resolution. When they reverse a default listing, they don't let those same organisations that have an alert on you for a negative ding know that the default has been reversed. Pros. Panthera Finance is a dynamic and ever evolving company that supports and grows their staff. Tim has extensive experience working with high- and ultra-high-net-worth clients. I know this is an old post but would like to put my experience on here. I rang Energy Australia to find out why. The attached document below contains the ACCCs initiating court documents in relation to this matter. Over the last two years around 100 people have complained to the ACCC about Pantheras debt collection activities. I recently dealt with them due a supposed debt from AGL from 2006.. yes 2006. Did your identity get stolen? In a Brisbane District Court case, Richard Kennerley. /Fm0 Do Another consumer we recently heard from says he was harassed by a debt collection agency trying to recover debt from a relative with the same surname. who took over the day-to-day running of the business as chief executive officer in 2014. Over the last two years around 100 people have complained to the ACCC about Pantheras debt collection activities. And, there seems to be no reason for them to change their ways. Over an 18-month period, Panthera at first refused to communicate in writing, and instead called me up to three times a day for weeks on end. It turned out that when I moved into my new apartment six months earlier, the wrong address had been added to my account. Thanks - I tried Energy Australia - they are no help. Working in partnership with Equifax, CrediBot has three platform offerings created for unique business requirements CrediBot Express, CrediBot and CrediBot Enterprise. Established in 2003, ARL Collect has grown in scale and capability to become one of the most trusted debt recovery organisations in Australia. Get the latest product reviews, money-saving tips and more. We will not be uploading further documents in the event these initial documents are subsequently amended. Within days of EWON's involvement, Energy Australia instructed Panthera to lift the credit default. They can only contact you between 7:30am and 9pm on weekdays. Hi guys I'm a financial counsellor don't forget overdue accounts and amounts owing become statute barred after 6 years and only 3 years in the NT and ACT so be careful if its an old bill. Called Energy Australia and we owe no money!! The great credit card rip-off and how much extra weve paid. As far as I remember, I haven't used Energy Australia since 2014, and I've moved places several times since then. While researching this article, I called Energy Australia to ask about the process for engaging debt collectors. The company was seeking to raise $20 million in a placement to sophisticated and professional investors via stockbroker Morgans on Wednesday. So are you actually own them $570 or this amount including a admin fee? If you are experienced and can work independently you can work from home. ARL Collect is a credit recovery solutions provider, offering a range of collections options for organisations and government agencies. However they did not prove it, and so I did not pay. "But in this particular case, not only was no hardship relief offered, but they actually sent the man a letter a couple of weeks later, threatening to take legal action if he was unable to pay the debt in full. Born and raised in Scotland, Jamie studied Spanish and Politics at Newcastle University and spent time living in Mexico before moving to London to embark on a career in mortgages in 2007. There are no consequences for selling debt that remains in dispute. An EA spokesman acknowledged a portion of the bill sent to Mr Lenzo was incorrect and said Energy Australia had withdrawn the full amount in recognition of "inconvenience caused". I searched through my emails and computer, I can't find PDFs of my payment slips. Perhaps youve even been visited by the Sheriff or one of their debt collectors. hVmoF++K"5]XS$Kr}qPm3$W[Vayfgyf b#Q@|/$'K TD"I'"B Every payment is a win and guiding you to a debt-free life. I plan on calling them tomorrow and finding out whats what, because I'm 95% certain I owe nothing. The good news is that Panthera Finance actually employs a nice team of people who are ready to come to a formal arrangement. You might have to go to court. We're here to help you on this journey, so if you have any questions or can't pay, you can call us on 1300 722 974, live chat with us, or email us at manager@pantherafinance.com.au. %PDF-1.6 % Not only do they behave in an illegal manner but do not provide any invoices or evidence of the debt that is required to be paid in full. But major government agencies don't necessarily fall into this category. Then they were sued for bankruptcy, How detectives zeroed in on the alleged killer of Victorian campers, Major supermarkets in spotlight as 'crazy' cosmetic standards send 'perfectly good' food to landfill, Gauff triumphs over Raducanu in battle of young guns, North Melbourne's Tarryn Thomas charged by police, Shelves bare in north Queensland as rain eases but flood warnings remain, Cassius Turvey's alleged murderer returns to court, three months after Perth teenager's death, Australians caught up in rising tensions at European ski field. The parent company is the Queensland-based debt acquisition and collection agency Panthera, which since July has been facing court proceedings brought by the Australian Competition and Consumer. The debt is yours (via a contract you had with the original company). "But that isn't adequate.". When not being pestered by his children,Simon enjoys Tarantino movies, being a crackshot and cooking feasts. "F$H:R!zFQd?r9\A&GrQhE]a4zBgE#H *B=0HIpp0MxJ$D1D, VKYdE"EI2EBGt4MzNr!YK ?%_&#(0J:EAiQ(()WT6U@P+!~mDe!hh/']B/?a0nhF!X8kc&5S6lIa2cKMA!E#dV(kel }}Cq9 After a long career on the railway starting in 2003, he decided his future lay elsewhere and qualified as a mortgage and protection adviser. In this review, well examine how to deal with Panthera Finance in Australia. Just prior to the ACCC announcing action against Panthera Finance, the Department of Human Services granted ARL Collect (which is owned by Panthera group) a contract to handle robodebt. So, this morning a mail has come to me from Panthera Finance asking me to pay $570 on to them for Energy Australia. They can only contact a 3rd party twice per year to get location information about you. Panthera Finance is a debt collection company which buys debts off other businesses who are owed money. That Samantha could also be sockpuppeting, don't believe that account. Perhaps unpaid credit card repayments, loan arrears and bills which are well past their due dates. We dont ask you for money upfront, and were very nice too. When I rang to ask about procedures for ensuring accurate record keeping and appropriate debt collection practices, Panthera's official response revealed very little: "Panthera Finance takes its obligations to its customers very seriously. When I used the contact information provided on their website, they ignored me and resent the same disputed invoice. Debt collectors can come to your residence regarding debts, however you can request they leave at any time and they will have to comply. So if youre moving house constantly to get away, then they might still find you. Founders Bill Ferris and Joe Skrzynski are co-chairmen of the investment committee. Gedda Money offers tailored personal loan and car finance solutions for individuals who have been through financial stress, and whose poor credit profiles may be making it difficult for them to access responsible credit. It is also claimed in the alternative that Panthera breached the Australian Securities and Investment Commission Act by engaging in the same conduct. We offer a comprehensive range of mortgage products from across the market. This means we purchase debts from banks, phone and internet providers, power companies and other credit providers. Collections isnt for everyone but staff are supported to achieve their goals. 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